Privacy Policy

1. Overview & Commitment

PrintOps ("we", "us", "our") respects the privacy of our website visitors and software users. This Privacy Policy explains how we collect, use, and protect your information when you purchase a software license for StreamFlow Cloud on printops.store.

2. Information We Collect

To provision software licenses and provide technical support, we collect the following minimal customer data:

• Contact Information: Email address for digital license key dispatch and receipt delivery.
• Transaction Reference: Order ID, country, currency, and purchased license duration.
• Technical Device Data: Client player version, general operating system for license activation validation.

3. Payment Security & PCI Compliance

All financial transactions are conducted directly through our Merchant of Record, Paddle.com (certified PCI-DSS Level 1 Service Provider). PrintOps never receives, stores, or processes sensitive credit card numbers, CVVs, or bank account credentials on our servers.

4. How We Use Your Data

We use your information solely to:

• Generate and transmit software license activation credentials.
• Provide customer and technical configuration support.
• Communicate important software version updates and renewal notices.
• Prevent fraud and ensure compliance with our terms.

5. Data Protection Rights (GDPR & CCPA)

Under applicable international privacy regulations (including GDPR and CCPA), you have the right to request access to your personal information, request rectification of inaccurate data, or request the deletion of your account records by contacting our privacy officer.

6. Third-Party Disclosures

We do not sell, rent, trade, or share your personal data with third-party advertisers or data brokers under any circumstances.

7. Contact the Privacy Team

For any inquiries regarding data protection and privacy practices, please contact:

Privacy Officer: privacy@printops.store
Support Desk: support@printops.store
Website: printops.store